Toronto, Canada Area - Hilton Garden Inn Toronto Airport

Hilton Garden Inn
3311 Caroga Drive
Mississauga, Ontario L4V 1A3 Canada
Phone:  905-678-0041

For my hotel ratings I use a scale of 1 to 5 with 1 being the lowest score and 5 being the highest score. 

Location: 4  Convenient to the airport and there is an airport shuttle.  The hotel was not close to any restaurants or shops.

Attitude of Staff: 5 Very friendly 

Cleanliness of carpets and flooring: 5 New hotel so it had not have time to become dirty!

Freshness/ Smell: 5 Everything smelled fine 

Bathroom: 5 Very nice large walk in shower

Air Conditioner or Heat: 5 Worked wonderfully 

Towels: 4 The towels seemed a little scratchy

Pillows: 5 Very nice pillows five provided, some down some poly

Bed: 5 Clean soft sheets and nice comfy bed

Breakfast: 4 Cold items were serve your buffet and hot items were made to order 

Noise: 4 Only occasional noise from other rooms

Cleanliness of room: 5 Room was clean

Internet: 0 I did not try the internet

Fridge and Microwave provided in the room 

Notes: I did not use the parking, the pool or the exercise room so I cannot comment on these items

Comments: I was upgraded to a suite which had a little sitting area with a second TV.  This would be a nice choice for people traveling together as one person could watch tv and the 2nd person could still rest or sleep undisturbed.

I did have one serious problem.  I ate dinner in the hotel restaurant.  I had ordered the taco salad.  The salad had a good taste and I ordered extra salsa.  I noticed the salsa had a tangy taste that I had not tasted in salsa previously.  I thought it was just 'different.'   I became very ill with food poisoning.  I almost missed my flight the next morning due to being ill.  My doctor said it was probably the salsa was bad.  It took me about a week to fully recover from being so sick.   

Toronto, Canada - Best Western Plus Roehampton Inn and Suites

Best Western Plus Roehampton Inn and Suites

808 Mount Pleasant Road

Toronto, Ontario, M4P 2L2, Canada

 Phone: 416/487-5101  

Stay: August 6 - 10, 2012

For my hotel ratings I use a scale of 1 to 5 with 1 being the lowest score and 5 being the highest score.

Location: 4  Convenient to restaurants and shops, easy to find

Attitude of Staff: 5 Very friendly offering directions & suggestions on places to eat

Cleanliness of carpets and flooring: 2 Carpet dirty, corners and grout in bathroom dirty, white socks filty

Freshness/ Smell: 4 Everything smelled fine only a slight odor in the halls 

Bathroom: 3 Very small and the hot water was never really hot, slightly hotter in the mornings than at night

Air Conditioner or Heat: 5 Worked wonderfully and rattled a little which makes me sleep

Towels: 3 Hard and scratchy two towel sets provided

Pillows: 5 Very nice pillows five provided, some down some poly

Bed: 5 Clean soft sheets and the most comfortable mattress I have ever experienced

Breakfast: 3 Hot buffet, well stocked but same items every day, overcooked dry eggs, half raw bacon

Noise: 4 Only occasional noise from other rooms

Cleanliness of room: 4 Only slight dust on the gloves after swiping the furniture
Internet: 3 Sometimes it worked, sometimes it didn't 

Fridge and Microwave provided in the room 

Notes: I did not use the valet parking, the pool or the exercise room so I cannot comment on these items

Comments: There was a metal door stop mounted on the floor in the bathroom and I seemed to constantly want to step on it and hurt my foot, it was hard to avoid stepping on the door stop in the tiny bathroom.  Part of the week only one elevator was in service making for long waits for the elevator.  I did watch a little television and there seemed to be more channel selections than I needed! The lobby was very attractive.  I would stay in this hotel again as it seems to be the best option for the area for the price paid and the bed was wonderfully comfy.

** Remember for cleanliness that I do a 'white sock test' on the floor and a 'white glove test' on the furniture because I don't care if I pay $500 or $50 the least I can expect is for a room to be clean.

** Remember that I always ask for Extra Towels and Pillows so if I am only receiving 2 towels do you only receive 1 when you don't ask for extra?

For my hotel ratings there is a scale of 1 to 5 with 1 being the lowest score and 5 being the highest score. The ratings can be explained as follows:

1 = Please don't make me stay here again

2 = Below what I would consider Average for the hotel type, price, etc

3 = Average 

4 = Above Average

5 = Exceptional and I would rather stay here than at home!

A New Way of Life - Well Not Life but Travel Blogging!

I have noticed that all of my observations and comments are based upon my opinion of how I feel at the hotel, restaurant, rental car counter, etc.  I have devised a new way of rating that will be easier to understand.  I have made a chart of specific items that I will observe while I am at a hotel, restaurant, rental car counter, etc.  I will explain the rating system fully and everyone will have a very good impression of what I saw and felt and how the cleanliness and customer service stands up to other hotels or restaurants based on the chart.

** Remember for my cleanliness rating that I do a 'white sock test' on the floor and a 'white glove test' on the furniture because I don't care if I pay $50 or $500 the least I can expect is for a room to be clean.

** Remember that I always ask for Extra Towels and Pillows so if I am only receiving 2 towels do you only receive 1 when you don't ask for extra?

For my hotel ratings I use a scale of 1 to 5 with 1 being the lowest score and 5 being the highest score. The ratings can be explained as follows:

1 = Please don't make me stay here again

2 = Below what I would consider Average for the hotel type, price, etc

3 = Average 

4 = Above Average

5 = Exceptional and I would rather stay here than at home!

I will also provide a little narrative as to why my choices are what they are for the particular observation.

Here is an example of a chart for a fake hotel:

Nice Dreams Hotel, Orlando, Florida - August 12-16, 2012

This is a totally fake hotel!!  This is Just a preview of how I will rate hotels.

Location: 4  Convenient to restaurants and shops, easy to find

Attitude of Staff: 5 Very friendly offering directions and suggestions on places to go and see

Cleanliness of carpets and flooring: 2 Carpet dirty, corners and grout in bathroom dirty, white socks filty

Freshness/ Smell: 4 Everything smelled fine only a slight smoky odor in the halls

Bathroom: 3 Very small and the hot water was never really hot

Air Conditioner or Heat: 5 Worked wonderfully

Towels: 3 Hard and scratchy two towels provided

Pillows: 5 Very nice pillows five provided

Bed: 5 Clean soft sheets and the most comfortable mattress I have ever experienced

Breakfast: 3 Hot buffet, well stocked but same items every day, overcooked dry eggs, half raw bacon

Noise: 4 Only occasional noise from other rooms

Cleanliness of room: 4 Only slight dust on the gloves

Fridge and Microwave provided in the room

Notes: I did not use the valet parking, the pool or the exercise room so I cannot comment on these items

Comments: The bathtub was very slippery.  Part of the week the internet worked fine and then it stopped working and no one seemed to have a clue as to how to fix it.  I would stay in this hotel again as it seems to be the best option for the area for the price paid.