Monday, August 13, 2012

Toronto, Canada - Best Western Plus Roehampton Inn and Suites

Best Western Plus Roehampton Inn and Suites

808 Mount Pleasant Road

Toronto, Ontario, M4P 2L2, Canada

 Phone: 416/487-5101  

Stay: August 6 - 10, 2012

For my hotel ratings I use a scale of 1 to 5 with 1 being the lowest score and 5 being the highest score.

Location: 4  Convenient to restaurants and shops, easy to find
Attitude of Staff: 5 Very friendly offering directions & suggestions on places to eat
Cleanliness of carpets and flooring: 2 Carpet dirty, corners and grout in bathroom dirty, white socks filty
Freshness/ Smell: 4 Everything smelled fine only a slight odor in the halls 
Bathroom: 3 Very small and the hot water was never really hot, slightly hotter in the mornings than at night
Air Conditioner or Heat: 5 Worked wonderfully and rattled a little which makes me sleep
Towels: 3 Hard and scratchy two towel sets provided
Pillows: 5 Very nice pillows five provided, some down some poly
Bed: 5 Clean soft sheets and the most comfortable mattress I have ever experienced
Breakfast: 3 Hot buffet, well stocked but same items every day, overcooked dry eggs, half raw bacon
Noise: 4 Only occasional noise from other rooms
Cleanliness of room: 4 Only slight dust on the gloves after swiping the furniture
Internet: 3 Sometimes it worked, sometimes it didn't 
Fridge and Microwave provided in the room 
Notes: I did not use the valet parking, the pool or the exercise room so I cannot comment on these items
Comments: There was a metal door stop mounted on the floor in the bathroom and I seemed to constantly want to step on it and hurt my foot, it was hard to avoid stepping on the door stop in the tiny bathroom.  Part of the week only one elevator was in service making for long waits for the elevator.  I did watch a little television and there seemed to be more channel selections than I needed! The lobby was very attractive.  I would stay in this hotel again as it seems to be the best option for the area for the price paid and the bed was wonderfully comfy.

** Remember for cleanliness that I do a 'white sock test' on the floor and a 'white glove test' on the furniture because I don't care if I pay $500 or $50 the least I can expect is for a room to be clean.

** Remember that I always ask for Extra Towels and Pillows so if I am only receiving 2 towels do you only receive 1 when you don't ask for extra?

For my hotel ratings there is a scale of 1 to 5 with 1 being the lowest score and 5 being the highest score. The ratings can be explained as follows:

1 = Please don't make me stay here again
2 = Below what I would consider Average for the hotel type, price, etc
3 = Average 
4 = Above Average
5 = Exceptional and I would rather stay here than at home!

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